Effective Interviewing for Disciplinary Grievance and Complaints Investigations

A 'how to' guide designed to give people an understanding of the practicalities of conducting investigative interviews and looking to provide them with 'best practice' guidance to thereby improve their investigations and make them more defensible if challenged. Intended as both an introduction for new managers through to improving the work of more experienced staff this will be of assistance to anyone who is responsible for undertaking disciplinary grievance or complaints investigations.