English
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About The Book
Description
Author
Conventional Wisdom holds that to increase loyalty companies must delight customers by exceeding service expectations. But no matter how exciting special deals may be the dazzle factor does not solve customer problems.This book presents a breakthrough idea about how to win customer loyalty.
Piracy-free
Assured Quality
Secure Transactions
Delivery Options
Please enter pincode to check delivery time.
*COD & Shipping Charges may apply on certain items.
Review final details at checkout.
Details
ISBN 13
9780241003305
Publication Date
-17-12-2013
Pages
-256
Weight
-214 grams
Dimensions
-138x216x15.58 mm
