The Emotional Intelligence for Sales Success

About The Book

<p><strong>Even skilled salespeople buckle in tough selling situations--getting defensive with prospects who challenge them on price or too quickly caving to discount pressure. These fight-or-flight responses are something salespeople learn to avoid when building their emotional intelligence.</strong></p><p>Sales trainer and expert Colleen Stanley cites studies that show how emotional intelligence (EI) is a strong indicator of sales success--and offers tips on how you can sharpen your skills and expand your emotional toolkit. Increasing your emotional intelligence is a sure way to overcome tough selling encounters.</p><p>In <em>Emotional Intelligence for Sales Success</em> you'll learn: </p><ul><li>how to increase impulse control for better questioning and listening </li><li>which EI skills are related to likability and trust </li><li>how empathy leads to bigger sales conversations and more effective solutions </li><li>how emotional intelligence can improve prospecting efforts</li><li>which EI skills are most common among top sales producers and much more.</li></ul><p>Customers can get product information and price comparisons online. The true differentiator between you and a bot is your ability to deftly solve problems and build relationships.</p><p>Emotional intelligence plays a vital role at every stage of the sales process. From business development to closing the deal emotional intelligence will drive your performance--and your success.</p>
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