Emotions in Command

This book is part of a quest for a general theory of organizations valid in all cultures. Central to Frank Salter's investigation is the question of social power: why people obey their superiors. His approach is to locate the nature of organizational power in the behavioral details of hierarchical interactions in the institutional settings in which they occur. An introduction to organizational ethology and some simple hypotheses of command; The analysis of command and power in the social sciences: the roles of dominance and affiliation; Aspects of the evolution and physiology of human dominance and affiliation; Interpersonal signals of dominance and affiliation; Gestalt methods: naturalistic, observational, and qualitative; The military parade ground command as initial specimen; The inefficiency and agonism of commands issued by nightclub doormen; Artistic directors’ commands in rehearsals; Courtroom commands; Chairmen’s command of meeting procedure: the challenge of aggression; Command in government agencies: towards a reductive analysis of bureaucracy; Summary and implications