About the Book -This book is a collection of real-life situations managed by the author as the employee relations manager in various companies.The objective of the book is to provide the readers an understanding of the critical role of employee relations managers in achieving business objectives while keeping the interest of people intact. As one reads each experience there are insights into the competencies needed for success in the complex role of the employee relations Manager.It provides a good understanding of how every situation needs strategizing and then executing the strategy with collaboration of the management and employees. The need for high quality influencing and negotiating skills is evident in the way each situation is resolved.Professionals and students of human resource management will benefit from analyzing every episode and seeing how situational leadership is critical.About the Author -Jacob Verghese is an HR professional with more than three decades of contribution to the industry specializing in the complex arena of Employee Relations Management.He has led strategic transformation of employee relations in multiple factories both with Indian and Multinational companies in various sectors. With his natural ability to build relationships with employees union leaders and management leaders fosters collaboration which leads to harmony at the workplace. Having negotiated close to twenty long term settlements with a plethora of unions across different states of India he has executed the win -win approach in letter and spirit.ABB Kirloskar Oil Engines Ltd KEC International Ltd are some of the companies he has been associated with. Currently he is Vice President – People Experience with SKF India Limited at Pune.
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