Encyclopedia of Conflict Resolution

In the past 20 years conflict resolutionwhich includes such negotiation techniques as mediation and arbitrationhas grown rapidly as a scholarly and professional field. More and more people are finding that these techniques provide an efficient and cost-effective means of settling personal organizational business community and international disputes. Encyclopedia of Conflict Resolution is the first of its kind and presents all the concepts techniques information and resources vital to this important field. Topics covered include events people organizations and training and academic programs. This is a useful reference work for students parents teachers and business people as well as mediators and other conflict resolution professionals.