Essential Business Challenges

<p>Society seems increasingly complex in part due to constant “breaking news” likes tweets etc. Considerable change is being entertained or at least debated. Significant decisions are required. Decision-making lately has been flawed laced with contention hesitancy and poor outcomes.</p><p>The author has long helped clients and sponsors to understand complexity address needs for change formulate plans and make decisions to invest resources to execute these plans. His engagement with them has focused on formulating problems devising possible solutions and deciding which solutions merited investment.</p><p>This book represents the author's reflections on these engagements associated challenges and typical outcomes. These stories are reports about clients' or sponsors’ problems and how he and his colleagues went about addressing these problems of complexity change and decision-making. The clients or customers for these services included over 100 enterprises in industry government and academia. Most were large many in the US but quite a few were in Europe Asia Africa and Latin America. Geography mattered in these engagements but did not dominate.</p><p>The chapters in this book represent his reports on what he learned and what he could generalize across airplanes automobiles banking computers communications insurance pharmaceuticals retail satellites semiconductors and telecoms working with stakeholders from companies agencies and academia.</p>