Essential Communication Skills For Hospitality Professionals

About The Book

This book is meant to familiarize the reader with different aspects of essential Communication Skills for Hospitality Professional. Introduction to an important skill “ Communication.Understand the importance and application of Communications skills in daily life. Background and practice of listening speaking reading writing skills. Well versed with Group Discussions and Personal Interviews. Understand the concept of Body Language and its importance. Telephone Etiquette.
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