Essential Guide to Operations Management

<p>The revised and updated second edition of the popular and practical guide to contemporary operations management – now featuring a new chapter on managing sustainable supply networks.</p><p>The <i>Essential Guide to Operations Management </i>explores fundamental operations management principles and shows how they are applied in real-life situations in both the services and manufacturing sectors. It adapts a strategic stance by providing a framework for effective decision-making: determining operations strategies; designing processes products and work organisations; managing change through effective project management and technology transfer; exploring contemporary approaches to operations planning and control; and then managing quality and improvement strategies. As such it addresses the needs of practising managers postgraduate MBA and MSc students and final-year undergraduates in advanced operations management elective courses.</p><p>The <i>Essential Guide to Operations Management: Concepts and Case Notes</i> Second Edition is supported by updated case studies throughout and online support materials for lecturers.</p>