Essential Guide to Operations Management

<p>The revised and updated second edition of the popular and practical guide to contemporary operations management – now featuring a new chapter on managing sustainable supply networks.</p><p>The <i>Essential Guide to Operations Management </i>explores fundamental operations management principles and shows how they are applied in real-life situations in both the services and manufacturing sectors. It adapts a strategic stance by providing a framework for effective decision-making: determining operations strategies; designing processes, products and work organisations; managing change through effective project management and technology transfer; exploring contemporary approaches to operations planning and control; and then managing quality and improvement strategies. As such, it addresses the needs of practising managers, postgraduate MBA and MSc students and final-year undergraduates in advanced operations management elective courses.</p><p>The <i>Essential Guide to Operations Management: Concepts and Case Notes</i>, Second Edition, is supported by updated case studies throughout and online support materials for lecturers.</p> <p>1 Operations Management in Context</p><p>2 Designing Business Processes </p><p>3 Developing Service and Product Value </p><p>4 Operations Management and Digital Transformation </p><p>5 Controlling Enterprise Resources </p><p>6 Lean and Resilient Operations </p><p>7 Managing Sustainable Supply Networks </p><p>8 Managing Operations Strategically </p><p>9 Managing Quality Systems </p><p>10 Improving Global Operations </p><p>11 Operations Management in Practice</p>