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About The Book
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Your toolkit for prevention redemption and occasionally retribution. -Ralph Nader Whenever you purchase goods or services in a personal household or family capacity you are entitled to the rights and remedies of state and federal consumer law. Realistically only a very small percentage of consumer problems can be addressed by hiring a private attorney. Everyday Law for Consumers teaches practical self-help remedies that ordinary Americans can use to protect their consumer rights. Michael L. Rustad a nationally known practicing attorney and legal scholar translates into plain English the legalese that forms the basis for many common transactions including consumer loans credit repair credit consumer leases usury interest rates Internet transactions identity theft distance contracts home shopping television advertisements door-to-door sales and telephone solicitations. Using real-life examples sample complaint letters and an appendix of further examples this easy-to-read book empowers everyday people to become effective self-advocates in an increasingly consumer-driven society.