Examination of the Applicability of Crew Resource Management Training Concepts to a Combined Air Operations Center Team

<p>On 14 April 1994 two USAF F-15C pilots mistakenly shot down two US Army Black Hawk helicopters and killed 26 American and coalition service members during Operation Provide Comfort (OPC). The USAF Combat Air Forces (CAF) Crew Resource Management (CRM) program emphasizes error-management training at the tactical level with respect to individual flight crew members. The goal of the USAF CAF CRM program is to maximize operational effectiveness and combat capability while preserving Air Force personnel and material resources. This program emphasizes team-training concepts including situational awareness communication crew coordination decision making task and risk management flight integrity and mission planning and debriefing. This research has shown that CRM-type errors made within the OPC Combined Task Force within the operational level command structure ultimately contributed to the tactical level errors. The Combined Air Operations Center (CAOC) provides operational level command and control for air operations. This research has also shown that CRM-type skills are applicable to the CAOC Offensive Operations Team in its time critical targeting function. Thus future CAOC team training developers may find utility in a CRM-type team coordination training program.</p><p>This work has been selected by scholars as being culturally important and is part of the knowledge base of civilization as we know it. This work was reproduced from the original artifact and remains as true to the original work as possible. Therefore you will see the original copyright references library stamps (as most of these works have been housed in our most important libraries around the world) and other notations in the work.</p><p>This work is in the public domain in the United States of America and possibly other nations. Within the United States you may freely copy and distribute this work as no entity (individual or corporate) has a copyright on the body of the work.</p><p>As a reproduction of a historical artifact this work may contain missing or blurred pages poor pictures errant marks etc. Scholars believe and we concur that this work is important enough to be preserved reproduced and made generally available to the public. We appreciate your support of the preservation process and thank you for being an important part of keeping this knowledge alive and relevant.</p><br>