Excellence In Caring

Excellence in Caring - a rose out of an exposure to hundreds of encounters with owners operators and managers residents and families in numerous  facilities. At conventions seminars and gatherings of professionals as well as at counseling sessions with many managers on-site the Excellence in Caring team noted the emphasis on advancing the interests of those who manage with surprisingly little focus on those who are served. It seemed as if the actual handling of the complex issues raised daily by senior residents was something that everyone knew how to do as if the knowledge were infused and excellence in caring was a given. This book will assist all residents family members administrators nurses and health care workers dealing with the assisted living community. The reader will gain great insight into the normal changes in the aging process. Myths of aging will be dispelled. Examples of Managed risk plans and behavioral management plans are offered with explicit discussi