English
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About The Book
Description
Author(s)
Public services are used by everyone. Dissatisfied consumers can either voice their complaints or exit. Using survey evidence from the UK this book examines how people''s investment or stake in their communities affects their choice to exit or voice and the implications for the provision and quality of public services.
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Sustainably Printed
Details
ISBN 13
9781107022423
Publication Date
-12-04-2012
Pages
-206
Weight
-374 grams
Dimensions
-152.4x228.6x12.58 mm
