Exploring Intercultural Communication

<p><em>Exploring Intercultural Communication</em> investigates the role of language in intercultural communication, paying particular attention to the interplay between cultural diversity and language practice. This second edition increases and updates the coverage on emerging key topics, including symbolic power, communicative turbulence, conversational inequality, stereotypes, racism, Nationality and Ethnicity talk and the impact and role of technology in intercultural communication. Including global examples from a range of genres, this book is an indispensable resource for students taking language and intercultural communication modules within applied linguistics, TESOL, education or communication studies courses.</p> <p><strong>Contents</strong></p><p>Acknowledgements</p><p>Permissions</p><p>Transcription Conventions</p><p>Series editors’ introduction</p><p>Notes on using this book</p><p>Part I</p><p>Intercultural communication in everyday life</p><p>1 Language Classrooms</p><p>1.1 Culture and language learning and teaching (Does learning a language mean learning a culture?)</p><p>1.2 Culture of learning (How many times do I need to practise?)</p><p>1.3 Multicultural classrooms (Why is she so quiet in the classroom?)</p><p>1.4 Chapter summary</p><p>2 The workplace</p><p>2.1 Meetings (Has anything been decided in the meeting?)</p><p>2.2 Small talk (Haven’t seen you for ages!)</p><p>2.3 Humour (I didn’t get that!)</p><p>2.4 Chapter Summary</p><p>3 Business</p><p>3.1 Advertising (Buy it, sell it, love it)</p><p>3.2 International business negotiation (Why do they talk a lot about nothing really?)</p><p>3.3 More language and communication matters (Dear Respected Mr Lin, How are you?)</p><p>3.4 Chapter summary</p><p>4 Family and Migration</p><p>4.1 Migrant families (I’m British on paper, but am I English?)</p><p>4.2 Intercultural couples (Can love speak without words?)</p><p>4.3 Language choice and learning at home (Good boy! Well done <i>habeebi</i> (my darling))</p><p>4.4 Chapter summary</p><p>5 Study abroad and tourism</p><p>5.1 Study abroad (Does ‘real’ experience help with my language and intercultural learning?)</p><p>5.2 Tourism (Can I take a picture with you?)</p><p>5.3 Chapter summary</p><p>Part II</p><p>Developing intercultural communicative competence</p><p>6 What are culture-specific ways of communication and why?</p><p>6.1 High versus low context: relationship and networks</p><p>6.2 High involvement: solidarity and connectedness</p><p>6.3 Directness or indirectness: face, politeness and rapport</p><p>6.4 Turn-taking: universals vs. cultural variations</p><p>6.5 Space: the silent language</p><p>6.6 Chapter summary</p><p>7 What causes turbulence in intercultural communication</p><p>7.1 Communicative turbulence</p><p>7.2 Symbolic power</p><p>7.3 Pragmatic mismatch</p><p>7.4 Clash of styles</p><p>7.5 Mismatch in schemas and cultural stereotypes</p><p>7.6 Mismatch in contextualisation and framing</p><p>7.7 Chapter summary</p><p>8 What contributes to successful communication?</p><p>8.1 Accommodating towards your audience</p><p>8.2 Negotiation as the way of engagement</p><p>8.3 Interpreting and mediating interaction</p><p>8.4 Understanding professional and institutional discourse</p><p>8.5 Chapter summary</p><p>9 How to develop intercultural communicative competence</p><p>9.1 ICC in foreign language teaching and learning</p><p>9.2 A multidisciplinary overview of ICC</p><p>9.3 Intercultural learning through education and training</p><p>9.4 Intercultural learning from a language socialisation perspective</p><p>9.5 Chapter summary</p><p>Part III</p><p>Understanding intercultural communication critically</p><p>10 The relation between language, culture and thought: the classical question</p><p>10.1 The Sapir-Whorf hypothesis: language controls or influences thought</p><p>10.2 Colour terms: language influences, but does not determine perception</p><p>10.3 ‘The geography of thought’: culture influences thought independent of language</p><p>10.4 Cultural key words: vocabulary as index of a culture</p><p>10.5 The language of thought: language as a window into human nature; and thought exists independently of language</p><p>10.6 The bilingual mind: thinking and speaking in two languages</p><p>10.7 Thinking back: relevance to intercultural communication</p><p>11 Theories of culture: a fundamental question</p><p>11.1 Compositional approach: culture as a collection of things shared by people.</p><p>11.2 Interpretive approach: culture as semiotic</p><p>11.3 Action approach: culture as a process</p><p>11.4 Critical approach: culture as power and ideological struggle</p><p>11.5 Overview: complexity of culture</p><p>11.6 Thinking back: from what culture is to what intercultural communication is</p><p>12 Language, identity and interculturality: a paradigm-shifting question</p><p>12.1 ‘Where are you from?’</p><p>12.2 Identity: multiplicity and types</p><p>12.3 Cultural identity</p><p>12.4 Interculturality: from being to doing cultural identities </p><p>12.5 Thinking back and looking forward</p><p>Task commentaries</p><p>Glossary of key terms</p><p>References</p><p>Index of subjects</p><p>Index of languages, cultures and geographical areas</p>