Face to Face

Among the greatest challenges faced by teachers and administrators are how to communicate effectively with students and how to resolve conflicts between them.Face to Face addresses the communication skills and conflict resolution principles necessary for the smooth functioning of schools and the effective teaching of students. The authors discuss a number of methods of improving teacher-student communication including the use of reflective listening open-ended questions mediation programmes problem-solving models and interactive exchange. The book establishes a correlation between good communication skills and positive student outcomes and offers practical tips for teachers and administrators that will help improve communication in the school.