The quality of education is a major concern for all stakeholders in the new era. This enlightening book explores the principles of Total Quality in Education and explains how to implement them. This timely book investigates factors impacting on the quality of education from which everybody interested in quality should benefit. The book identifies success factors as well as challenges that manifest itself and how to turn that element of failure around. This invaluable book will be welcomed by principals teachers and all those concerned with quality in education school improvement and school effectiveness.
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