Forging Connections

Why do some companies last and continue to create value for their stakeholders while others perish? The strength and longevity of a building rests on the integrity and alignment of each of its elements (steel concrete etc.) Those elements of an organisation are its people. Human capital is a very heterogeneous resource; each individual is a very distinct entity. All these entities when they come to work they bring along their unique qualities and aspirations; the other side of the equation is the expectations of stakeholders or needs of the business. The organisation’s (and its principals’) ability to skilfully navigate these diverging interests sets the foundation for growth and value creation. The root cause of disconnect among the workforce is the ‘I am right and you think you are wrong’ framework that influences our strategic and tactical engagement. But this framework ignores and undermines the ‘real truth’ that leads to an unhealthy work atmosphere which is detrimental for organisational growth and sustainability. This book highlights how an atmosphere of confrontations and infighting depresses output and productivity and in extreme cases causes companies to perish. The challenges of a modern-day HR manager have been compounded manifold in recent years. This is influenced by the emergence of digitization outsourcing and work from home setup in the aftermath of the pandemic.