Freedom from Command and Control
by
Seddon, John
English
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About The Book

<p><i>Command and Control is failing us. There is a better way to design and manage work - a better way to make work work - but it remains unknown to the vast majority of managers.</i></p><p>An adherent of the Toyota Production System John Seddon explains how traditional top-down decision making within service organizations leads to managers</p>
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