Front Office Futures: Redefining Efficiency And Guest Satisfaction In Hotels

Front Office Futures: Redefining Efficiency and Guest Satisfaction in Hotels by Dr. Mahipal and Dr. Ashish Ahlawat is a scholarly exploration of the evolving dynamics within hotel front office operations. This comprehensive work delves into the intersection of technology guest expectations and service efficiency offering valuable insights for hospitality professionals academicians and students alike. Through in-depth analysis and real-world case studies the authors present innovative strategies for enhancing operational effectiveness and elevating guest satisfaction. The book serves as a forward-looking resource emphasizing the critical role of the front office in shaping the overall guest experience in an increasingly competitive and technology-driven hospitality landscape.