Futurework

The authors offer proven skills training and educational applications that develop individual employee thinking for total quality management ISO 9000 or other quality-team business programs. It develops the great potential of using cognitive-based learning to empower people for quality and workplace leadership systems that move beyond traditional behavior-based training techniques. The authors explain what can and cannot be done to increase creative thinking insight and adult intelligence. They provide bottom-line measures for assessing the effectiveness of training procedures and show how a commitment to substantive life-long employee education can build a stronger business and corporate presence in the marketplace of the future.