Futurework: Putting Knowledge To Work In the Knowledge Industry

A look at how IPS builds specific information and tools directly into business processes and systems enabling workers to independently solve problems on the job.. A companys success ultimately depends on each workers completion of an infinite series of little nows. To achieve peak efficiency in a climate of now organizations must use all possible resources to support each individuals performance of various tasks. Integrated Performance Support (IPS) a new concept developed by Andersen Consulting helps employees perform to their optimum capability. This book shows how IPS builds specific information and tools directly into business processes and systems enabling workers to independently solve problems on the job.