<p><b>Master the art of delivering feedback.</b></p><p>Whether you're dealing with a problem employee or praising the good work of a colleague you need to communicate in a way that promotes positive change in others. <b><i>Giving Effective Feedback</i></b> quickly walks you through the basics of delivering feedback that gets results including: </p><li>Choosing the right time to talk</li><li>Engaging in productive dialogue</li><li>Helping both star and struggling performers</li><li>Developing a plan for effective follow-up<p></p><p>Don't have much time? Get up to speed fast on the most essential business skills with <b>HBR's 20-Minute Manager</b> series. Whether you need a crash course or a brief refresher each book in the series is a concise practical primer that will help you brush up on a key management topic. Advice you can quickly read and apply for ambitious professionals and aspiring executives--from the most trusted source in business.</p></li>
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