Government at Work

This book presents persuasive arguments in support of public service and those who work within it. Clearly some services should come under government control: public safety highways armed and emergency service water sewage parks schools. Others however are operating in answer to problems that society fails to solve. The public sector requires complex problem-solving processes - never simple solutions - and despite the negative image imprinted on the public consciousness Government at Work shows how so-called bureaucrats do a difficult job well. Marc Holzer and Kathe Callahan compile evidence that creativity productivity and excellence are not strangers to government programmes. The publ