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About The Book
Description
Author
<p>Being the best agent or surveyor does not always mean that you will be the best manager or leader. But being an agent surveyor or other property professional probably means that you are averse to taking time out to learn about management.</p><p>This book is a pragmatic introduction to alternative growth strategies and management solutions in planning leadership human resources strategic marketing promotion selling clientology (relationship management) and achieving change. It is packed with ideas and checklists to spur you along with guidance on: analysis motivation networking branding service development persuasion project management rapport tendering and an A-Z of promotional tools.</p><p>The book tackles many of the key issues faced by those who manage and direct their professional firms from preparation of business plans to leadership strategies and client relationship management.</p>