Handbook of Quality Circle

Quality circle is a people-development concept based on the premise that an employee doing a certain task is the most informed person in that topic and as a result is in a better position to identify analyse and handle work-related challenges through their innovative and unique ideas. It is in fact a practical application of McGregors Theory Y which argues that if employees are given the right atmosphere and decision-making authority they will enjoy and take pride in their work resulting in a more fulfilling work life. A quality circle is a small group of workers that work in the same area or do similar sorts of work and meet once a week for an hour to identify analyse and resolve work-related issues. The objective is to improve the quality productivity and overall performance of the company as well as the workers quality of life at work. So in this book I tried to bring all the theoretical concepts with detailed implementation steps for Quality Circle. Hope “Handbook of Quality Circle” will be useful for my readers in fulfilling the knowledge gap and help in its implementation.