Harnessing Complexity for Better Outcomes in Public and Non-Profit Services

<p>ePDF and ePUB available Open Access under CC-BY-NC-ND licence.</p><p> How can public services and social interventions create and sustain good outcomes for the populations they serve?</p><p> Building on research in public health social epidemiology and the social determinants of health this book presents complexity theory as an alternative basis for an outcome-oriented public management praxis. It takes a critical approach towards New Public Management and provides new conceptual inroads for reappraising public management in theory and practice. It advances two practical approaches: Human Learning Systems (a model for public service reform) and Learning Partnerships (a model for research and academic engagement in complex settings).</p><p> With up-to-date and extensive discussions on public service reform this book provides practical and action-oriented guidance for a radical change of course in management and governance.</p>