High-Performing Self-Managed Work Teams

Since the mid-1970s pressure from international competition has forced business in the United States to look for better ways to achieve and maintain a competitive position. One popular tool is the self-managed work-team (SMWT). This book provides a thorough examination of SMWT both at the level of theory and at the practical level of when to use work teams to find solutions and how to develop successful teams.</p><p></p><p>By examining the most widely accepted theories of work-team performance illustrated by 10 case studies from the areas of manufacturing public service and health care the authors define: how high-performing self-managed work teams differ from work groups and short-term teams; the problems which compel an organizati