Hospitality deeply ingrained in human history is a multifaceted concept that has evolved over time. At its core hospitality refers to the friendly reception and treatment of guests or strangers. In the modern context hospitality extends beyond personal interactions to encompass various industries with one of the most prominent being the hotel industry. Historical Perspective: The roots of hospitality can be traced back to ancient civilizations where travelers sought shelter and sustenance in local inns or households. Societies around the world have placed cultural significance on welcoming guests and this practice has continued to evolve throughout the ages.
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