Hotel Operations and Environmental Sustainability in Post COVID-19

This book is a comprehensive text designed for all Hospitality and Tourism Personnel it provides insights into the fundamental concepts in Hospitality Industry. The book addresses the following issues: hotel operations background of hotel industry typologies hotel ownership and management customer service experience sustainability in hotel industry environmental sustainability hotel impact on environment environmental sustainability strategy etc.It also handle issues pertaining to COVID-19 Pandemic its effect on hotel industry and offers recommendations and solutions during and after the COVID-19 Pandemic.