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Piracy-free
Assured Quality
Secure Transactions
Fast Delivery
Sustainably Printed
Delivery Options
Please enter pincode to check delivery time.
*COD & Shipping Charges may apply on certain items.
Review final details at checkout.
Details
ISBN 13
9788184003000
Publication Date
-12-04-2013
Pages
-256
Weight
-183 grams
Dimensions
-129x198x15.58 mm
Details
ISBN 13
:
9788184003000
Publication Date
:
12-04-2013
Pages
:
256
Weight
:
183 grams
Dimensions
:
129x198x15.58 mm
Publisher
About The Book
Description
Author
Customer is king. With rising consumer awareness and cut-throat competition it is important to provide services which are differentiable and memorable for the consumer. With a ring side view to customer service Debashis Sarkar author thought leader and practitioner who has held leadership positions with Unilever Coca Cola ICICI Bank and now Standard Chartered shares valuable observations about customer service excellence. How Can I Help You? hands you the strategies and tactics to retain and nur
Details
ISBN 13
9788184003000
Publication Date
-12-04-2013
Pages
-256
Weight
-183 grams
Dimensions
-129x198x15.58 mm
Details
ISBN 13
:
9788184003000
Publication Date
:
12-04-2013
Pages
:
256
Weight
:
183 grams
Dimensions
:
129x198x15.58 mm
Publisher