How Robots Bring Positive Consumer Emotion

This book aims to explain why and how future artificial intelligent technology ( big data gathering method) can be applied to assit businesses to predict why and when and how consumer behavior changes in service industry. I shall explain why traditional psychological and statistic and marketing methods are applied to predict consumer behaviors humans judgement and analytical effort will be worse to compare AI machines judgement and analytical effort in srvice industry.  Also I shall indicate different business organizations why they apply AI big data gathering method to help them to design any questionnaires ( surveys) questions which will be more valid and useful to conclude humans questionnaires ( surveys) design questions method to predict what service requirements can be satisfied to their potential service consumers needs. This book has these two research questions need to be answered? Can apply (AI) learning machine predict what and how consumers service to satisfy their needs ? Can (AI) learning machine replace human marketing research method e.g. survey or human psychological and micro and macro economic methods to predict consumers service needs more accurate?