<p>This book highlights the importance of ensuring that an organisation&#39;s management system is able to consistently achieve an effective outcome.</p><p>Unfortunately in many cases an organisation&#39;s personnel just blindly follow their system without considering how effective or efficient it is.</p><p>Where there are known problems with any process it is imperative to gather reliable information on the cause otherwise improvements cannot be implemented.</p><p>It is important to look at the examples given in the book to judge if the activities undertaken can be justified.</p><p>Ecah section of the book is standalone therefire some repetition is inevitable; this books aims to challenge the accepted approach.</p><p>To facilitate this where there are no acceptable current terms or definitions new terms have been introduced and earlier versions of definitions are sometimes preferred.</p><p>The book is not prescriptive; if readers believe that the examples in the book could be improved upon then the organisation&#39;s own systems may be modified to benefit them.</p><p>This book gives basic guidance on how to gather information and plan improvements.</p><p>It is deliberately kept as imple as possible to allow organisations to take action by gathering information immediately.</p><p>Constructive comments are welcome and can be sent by email to daveseear@btinternet.com</p><p>This is the 5th book by David John Seear. It is hoped that this book will start a debate on what is currently accepted with the intention of reducing &quot;Chronic Waste&quot;.</p>
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