How to Win Customers and Keep Them for Life

A powerhouse a classic.--<b>James B. Patterson</b>* bestselling novelist and former Chairman and Creative Director of J. Walter Thompson U.S.A. Inc.<p>An invaluable easy-to-follow blueprint for winning serving and keeping customers...This book is a must for any business. --<b>Jere W. Thompson</b> President and CEO The Southland Corporation<p><b>Michael LeBoeuf</b> one of the nation's foremost business consultants presents a hard-hitting action-ready rewards-and-incentives program for creating a winning sales team. This classic no-nonsense guide is completely revised and updated for today's computer-driven world. It contains everything you need to know about successful selling and--most important of all--how to win customers for life.<p>I've always believed that it's a mistake to separate selling managing and service from each other. <b>How to Win Customers and Keep Them for Life </b>is an easy-to-follow guide for putting them together with great results. --<b>Ed Flanagan</b> President Sales Marketing Executives--Greater New York</p></p></p>