How to Win Friends and Influence People

How to Win Friends and Influence People is a business and self-help book written by Dale Carnegie published in 1936. Over 30 million copies have been sold worldwide making it one of the best-selling books of all time. Fundamental Techniques in Handling People: Don’t criticize condemn or complain Give honest and sincere appreciation Arouse in the other person an eager want. Six Ways to Make People Like You: Become genuinely interested in other people Smile Remember that a persons name is to that person the sweetest and most important sound in any language Be a good listener. Encourage others to talk about themselves Talk in terms of the other persons interest Make the other person feel important – and do it sincerely.