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About The Book
Description
Author
This study aimed to investigate the relationship between human resource management (HRM) practices total quality management (TQM) practices and competitive advantages in banking industry of Pakistan. HRM practices included Recruitment & Selection Training & Development Performance Appraisal and Compensation & Reward. TQM practices consist of Leadership Continuous Improvement Customer Satisfaction Employee Empowerment and Strategic Planning. And lastly competitive advantages is represented by Cost Leadership and Differentiation.
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Details
ISBN 13
9786202522144
Publication Date
-07-04-2020
Pages
-64
Weight
-96 grams
Dimensions
-150x220x3.89 mm
