Imagine Listening Vol. I

<p><span style=background-color: rgba(255 255 255 1); color: rgba(15 17 17 1)>After mentally struggling with some of the 9-1-1 calls he had taken and buried Ricardo found it therapeutic to write about them. He shared stories beginning with the Behind the Mic - Stories from the Trenches project in college in 2010. From there came a blog of his that included written stories in a segment called Within the Trenches. A podcast with the same name launched in 2013 opening the eyes of millions to what 911 professionals truly do. With the addition of the #IAM911 movement he asked others to share their stories anonymously. The stories were gut-wrenching with some occasional happy moments. The majority are hard to read but that's what is real. These stories are a window into the world of 911 Professionals. They show what dispatchers go through the calls they take and the stress of the job. </span></p>