Implementing Knowledge Management Project in Higher Education

Knowledge management efforts have a long history to include on-the-job discussions formal apprenticeship discussion forums corporate libraries professional training and mentoring programs. With increased use of computers in the second half of the 20th century specific adaptations of technologies such as knowledge bases expert systems knowledge repositories group decision support systems intranets and computer-supported cooperative work have been introduced to further enhance such efforts. In 1999 the term personal knowledge management was introduced; it refers to the management of knowledge at the individual level. In the enterprise early collections of case studies recognized the importance of knowledge management dimensions of strategy process and measurement. Key lessons learned include people and the cultural norms which influence their behaviors are the most critical resources for successful knowledge creation dissemination and application. This work shows the way to implement knowledge management as a strategic approach to enhance the performance of the higher educational organisations (e.g. Syrian virtual University).