Implementing Six Sigma and Lean

<p>This is a comprehensive, user-friendly and hands-on book that is a single source of reference of tools and techniques for all quality practitioners.<br><br>Implementing Six Sigma and Lean covers the basics of how to manage for consistently high quality and gives good coverage of both simple tools and advanced techniques which can be used in all businesses. This book provides guidance on how to use these tools for different situations such as new start-up companies, stalled projects and the constant achievement of high quality in well-established quality regimes.<br><br>Case studies are included that encourage the reader to respond in a practical situations and provide a good learning resource for courses. There are summaries of key elements and questions with exercises at the end of each chapter.</p> <p>PART 1: THE FOUNDATIONS OF QUALITY<br><br>Chapter 1: Quality and Operational Excellence<br>Chapter 2: History of Quality Movement<br>Chapter 3: Scope of Tools and Techniques<br>Part1: Questions and exercises<br><br>PART 2: TOOLS<br><br>Chapters 4 to 8 Introduction<br>Chapter 5 Tools for Measurement<br>Chapter 6 Tools for Analysis<br>Chapter 7 Tools for Improvement<br>Chapter 8 Tools for Control<br>Part 2: Questions and exercises<br><br>PART 3: TECHNIQUES<br><br>Chapter 9 Quantitative Techniques<br>Chapter 10 Qualitative Techniques<br>Part 3: Questions and exercises<br><br>PART 4: IMPLEMENTATION<br><br>Chapter 11 Making it Happen<br>Chapter 12 Case Studies<br>Part 4: Questions and exercises<br><br>Appendix 1 Management Models<br>Appendix 2 Introduction to Statistics<br>Appendix 3 Random number table<br>Appendix 4 Answer to numeric questions</p>