Improving Business Performance With Lean Second Edition

This book is a concise introduction to the essential concepts and tools used in the Lean method for improving business processes. It constitutes a sufficient toolkit to enable practitioners to quickly start using Lean to improve business processes in their workplace. Alternatively it can also serve as a textbook in undergraduate or master's programs. This book succinctly describes the benefits of Lean in manufacturing sales administration distribution health care and other industries as well as providing a step-by-step description of how Lean is applied.