Improving Educational Management

Introduction/Investigating Educational Management /PART ONE: RESEARCH AND CONSULTANCY FOR CHANGE AND IMPROVEMENT/Change and Leadership/An Analysis of Selected School Improvement Practices /Rethinking Professional Development/Consultants Clients and the Consulting Process/The Philosophy of Research Design/Research Ethics./PART TWO: APPROACHES TO INVESTIGATION/Evaluation in the Management Cycle/Auditing as Institutional Research/A Qualitative Focus /Surveys/Designing Single- and Multiple-Case Studies /Action Research for Managing Change /PART THREE: METHODS OF DATA COLLECTION ANALYSIS AND PRESENTATION/Planning Small-Scale Research/Diagnosis Data Collection and Feedback in Consultancy /Using Success Criteria/Literature Searching/Finding Organizing and Recording Information/Analysing Documents and Records/Designing and Using Questionnaires/Conducting and Analysing Interviews /Telephone Interviewing /Exploring Institutional Images through Focus Group Interviews /On Diaries and Diary Keeping/Observing and Recording Meetings/Observation Outside Meetings /Analysing and Presenting Quantitative Data/Analysing Qualitative Data /Using a Computer for Personal Efficiency/Writing the Report