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About The Book
Description
Author(s)
This volume shows how public agencies can be made more efficient and humane providing practical guidance to enhance both service quality and client satisfaction at local state and national levels. Examples focus on the issues of quality management improving service delivery job reorganization and worker empowerment.
Piracy-free
Assured Quality
Secure Transactions
*COD & Shipping Charges may apply on certain items.
Review final details at checkout.
₹13042
₹13743
5% OFF
Paperback
Out Of Stock
All inclusive*
Details
ISBN 13
9780803945739
Publication Date
-01-07-1993
Pages
-292
Weight
-347 grams
Dimensions
-140x216x16.68 mm
