In a Perfect World

In a perfect world everyone would be good tempered listen carefully and consider the outcome before they spoke. We don't live in a perfect world and most of us have not received coaching on how to communicate effectively. Today's barrage of electronic communication complicates how we understand each other.<br />Communication is a series of choices focused on what we say and how we say it. In a Perfect World takes you on a journey through the dynamics of effective communication highlighting interpersonal skills and how to say things in a way that maximizes the chance of having successful interactions. It is full of good examples and wonderful stories.<br />This book will help you:<br />• Assert your own views and communicate to deepen your relationships<br />• Confront the negative behaviour of others<br />• Manage emotions and resolve conflict<br />• Explore manners apologies and letting go of bad situations<br />• Apply ideas to your own situations through checklists and exercises <br />In a Perfect World is designed to help you reflect on your interpersonal skills and key relationships and encourage you to take the time and effort with those relationships that matter.<br />Want to change things?<br />Start today!