In-Depth Police Dispatching

<p>What makes a great 911 dispatcher? Find out in this book which covers call taking officer safety jurisdiction knowledge dispatching police officers to calls radio etiquette and more. A must-read for any new dispatcher or those considering starting a career as a dispatcher.<br><br>This new second edition includes chapters on ethics social media dispatcher safety drugs active shooter situations and more.<br><br>Suitable for police agencies to complement departmental training and for police academy instruction. A great reference tool for both dispatchers and police officers.</p>