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From the Publisher This second edition details all productivity and quality methodologies principles and techniques and demonstrates how they interact in the three phases of the productivity and quality management triangle (PQMT) measurement control and evaluation planning and analysis and improvement and monitoring. This edition features material on practical strategies for implementing quality programmes balancing productivity and quality results resolving quality problems and empowering employees. Editorial Reviews - Integrating Productivity and Quality Management From the Publisher This second edition details all productivity and quality methodologies principles and techniques and demonstrates how they interact in the three phases of the productivity and quality management triangle (PQMT) measurement control and evaluation planning and analysis and improvement and monitoring. This edition features material on practical strategies for implementing quality programmes balancing productivity and quality results resolving quality problems and empowering employees. International Journal of Production Research Praise for the First Edition... ""...an interesting and largely original contribution to the literature on this important area of management. Booknews An updated clearly organized edition which details numerous productivity and quality methodologies principles and techniques and demonstrates how they interact in the three phases of the ""productivity and quality management triangle"" measurement control and evaluation planning and analysis and improvement and monitoring. Appendices include blank work forms for statistical process control implementation and for the implementation of Task Analysis Technique for Cost of Quality Computations a list of selected productivity and quality centers and a glossary of terms. Annotation c. Book News Inc. Portland OR (booknews.com) Features - Integrating Productivity and Quality Mana
This second edition details all productivity and quality methodologies, principles and techniques, and demonstrates how they interact in the three phases of the productivity and quality management triangle (PQMT): measurement, control and evaluation; planning and analysis; and improvement and monitoring. This edition features material on practical strategies for implementing quality programmes, balancing productivity and quality results , resolving quality problems and empowering employees.