International Management

Exploring topics covered in international management courses, this book pairs business articles and fictional short stories to provide practical guidelines and concrete examples and convey cultural subtleties and shades of meaning. PART I. PHASES OF CROSS-CULTURAL EXPERIENCE Section 1. Cultural and Communication Challenges Section 2. Settling into New Surroundings Section 3. Coming Home Section 4. Managerial Insights PART II. VALUES AND ETHICS Section 5. The Meaning of Work and Personal Values Section 6. Ethics and Corporate Social Responsibility Section 7. Managerial Insights PART III. POWER AND GROUP DYNAMICS Section 8. Power and Authority Section 9. Individuals and Groups Section 10. Managerial Insights PART IV. DOING BUSINESS TOGETHER Section 11. The Multicultural Workplace Section 12. Customer Service Section 13. Teams and Alliances Section 14. Managerial Insights