<p>My Perspective on Training and Sales Skill Improvement<br/>In the field of organizational behavior and human resource management the discourse surrounding training effectiveness often centers on the interplay between institutional constraints and leadership styles. My perspective on training emphasizes that skill acquisition is not a vacuum-isolated event. Instead the improvement of a salesperson's skills through training is heavily contingent upon the institutional context and the supportive nature of the leadership environment.</p><p>My research suggests that in environments where institutions are less efficient or where there are systemic shortfalls in national training systems internal human resource development becomes more critical. For a salesperson to effectively improve their skills the training must be reinforced by supportive reward systems. Without these systems firms risk poaching where trained employees take their newly acquired skills to competitors who offer better incentives. Furthermore my work indicates that the success of training is moderated by the distance between leaders and subordinates; a participative leadership style—where managers consult with subordinates—creates a sense of community and trust that allows training to translate into actual job performance.</p>
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