Key Issues in the New Knowledge Management

<p>In 'Key Issues in the New Knowledge Management,' Firestone and McElroy, the architects of the New Knowledge Management (TNKM) provide an in-depth analysis of the most important issues in the field of Knowledge Management.<br><br><br>The issues the book addresses are central in the field today:<br>* The Knowledge Wars, or the issue of "how you define knowledge determines how you manage it"<br>* The nature of knowledge processing<br>* Information management or knowledge management?<br>* Three views on the evolution of knowledge management<br>* The role of knowledge claim evaluation in knowledge processing, or the difference between opinion, judgements, information, data, and real knowledge in knowledge management systems<br>* Is culture a barrier in knowledge management?<br>* The Open Enterprise and accelerated sustainable innovation<br>* Portals<br>* How should one evaluate KM software?<br>* Intellectual Capital<br>* Measuring the impact of KM initiatives on the organization and the bottom line<br>* KM and terrorism</p> Introduction: What is The New Knowledge Management and What are Its Key Issues; The Knowledge Conundrum; Origin of The Knowledge Life Cycle; Information Management and Knowledge Management; Generations of Knowledge Management; Knowledge Claim Evaluation: The Forgotten Factor in Knowledge Production; Two Formal Approaches to Measuring "Truthlikeness"; Applications of The Knowledge Life Cycle (KLC) Framework; KM As Best Practices Systems — Where's The Context?; What Comes First: KM or Strategy?; KM and Culture; A Note on Intellectual Capital; Conclusion.