Knowledge and Communities

<p>Knowledge and Communities is the first book dedicated to a major new knowledge management topic. Communities of Practice are cross-organizational groups of people sharing knowledge solving common problems and exchanging insights and frustrations. Knowledge and Communities a collection of authoritative articles describes the dynamics of these groups and explains how they enable organizational knowledge to be creating shared and applied.<br><br> The book teaches how organizations can empower both traditional and on-line communities and make them a cornerstone of a general knowledge management strategy. Readers will learn how communities can help unify an organization and its external stakeholders such as customers and suppliers and how they can critically support an e-commerce strategy. Knowledge and Communities will help readers understand a primary vehicle for building an organization's social capital and competitive advantage.</p>