This text will fit in the MIS majors course for Knowledge Management and for some Decision Support Systems Courses. The KM subject matter is a subset of content taught in the Decision Support Systems course. This 16 chapter text is about knowledge-how to capture it how to transfer it how to share it and how to manage it. Awad takes students through a process-oriented examination of the topic striking a balance between the behavioral and technical aspects of knowledge management and use it.