Knowledge Management And Information Technology

Preface Acknowledgements/p> Knowledge and its Management in an OrganisationKnowledge Management (KM)Knowledge Management (KM) – Schools of Thought – A Summary View Intellectual CapitalKnowledge TransferOrganisational learningKnowledge InnovationMotivation for Knowledge ManagementThe Knowledge LensOrganisation as a Knowledge EcosystemAim of Knowledge Management in the Knowledge Ecosystem of the OrganisationImplementing Knowledge Management Interventions – the Map/Build/ Operationalise CycleConclusion Knowledge Mapping The Methodology of MappingExisting Knowledge EcosystemHow to Perform mapping of an Existing Knowledge SystemEnablers for Knowledge Analysis Knowledge Management Maturity Model (KMMM)Results of Mapping Phase 6 Knowledge Management and Information TechnologyConclusion Building Phase for KMActivities for KM InterventionEvolution of KM in the OrganisationEnablersPrototyping and Pilot ProjectsBuilding Organisational Structures and LinkagesCommunicating Knowledge InterventionBuilding Champions Advocates Promoters Mandate and Organisational CompetetivenessResistance MaangementOutcomes of Build PhaseConclusion Operationalisation Operationalisation of Knowledge and Knowledge Management Initiatives and InterventionsOperational EnvironmentsBranding and its BenefitsOperational Champions Advocates and MandateCompetencies and Skills in OperationalisationSustainability beyond Operationalisation PhaseIndications of success Conclusion Critical Success Factors)Status and Maturity Level of IT implementation in the organisationKnowledge RepositoriesOrganisational CultureTop Management CommitmentMotivation of EmployeesHuman ResourcesConclusion Enablers for Knowledge Management (KM)Action Taken Reviews (ATR)Business Process Reengineering Contents Champions and Advocates Communities of InterestCommunities of PracticeChange ManagementContent ManagementDocument ManagementEnvironmental ScanningAuditing of InformationKnowledge AuditingKnowledge LiteracyKnowledge MappingLeadership for KMConclusion Information Technology and Knowledge Management KM and Workflow ProcessesOrganisational Memories Information Filtering Software Process Improvement using Knowledge Management Knowledge Management in Virtual Software Corporation (VSC)Methodology for KM Implemen-tation in Virtual Software Corporations (VSCs)KM Process Model Utilisation in a Virtual Software Corporation (VSC) Knowledge Management (KM) and Information Security Management (ISM) (KM and ISM)Similarities between KM and ISMDependence on PeoplePublic Good ProductionExclusively Usable KnowledgeOrganisational ChallengeConclusion Knowledge TransferSuccessive Knowledge Transfer (KT) Knowledge SourceKnowledge Development Stages and CyclesExternal and Internal Factors Affecting 8 Knowledge Management and Information Technology Knowledge Development CycleKnowledge TransferKnowledge Transfer (KT) Methods Distributed Knowledge Management Systems (DKMS) for Internet Age Distributed/Object Oriented Datawa-rehouse/ Distributed Knowledge Manage-ment System DKMS Definition and Characteristics How to Create a DKMS? Identifying business Objectives and Goals of the Enterprise Major Sub-system Definition Business Process Sub-process as a Process Actors Use Cases Requirement Analysis Object Model for the Enterprise Components Storage Object Modelling System Design Object Interaction Modelling (OIM) Dynamic Modelling Detailed Design of Object Types Relationships and Interactions SOM Database Dictionaries and Schema Detailed IOM Prototypes System Development Standard Dialogues Conclusion Semantic Networks and Object Knowledge Model (OKM) for Semantic Web and Knowledge Management Semantic Networks and OKM for Semantic Web Search Knowledge Managementing Semantic WebThe Knowledge Management Framework Conclusion Case Studies Index